The Company
One Vision
- Overall Goal
- Strategic Direction
- Growth Opportunities
The Hassan Model
But how do we read this system?
When we look at a company as one connected system, it is not enough to understand what each department does.
We need to understand how the parts connect — how work, information, decisions, and responsibilities move between them.
This is where the Al Hassan Model comes in.
A practical framework for reading the company as one integrated system and understanding the relationships that drive its operations.
PEOPLE | PROCESSES | SYSTEMS | IN SYNC
Departments
Roles & Responsibilities
- Multiple Departments
- Defined Roles
- Clear Responsibilities
Processes
How Work Moves
- Connected Operations
- Standard Procedures
- Defined Workflows
Relationships
How Work Connects
- Information Flow
- Decisions
- Responsibilities
- Cross-Department Connections
AL HASSAN MODELIntegrated management& operating framework
ManagementGovernance & Direction
ProcessesDesign & Execution
SystemsIntegration & Automation
PerformanceMeasurement & Improvement
PeopleCapabilities & Development
DataInformation & Decisions
The nine elements
The Hassan Model
Nine elements… working as one integrated system.
The Al Hassan Model does not view management and operations as separate parts. It connects the elements that define how the company works, and how work, information, decisions, and responsibilities move across it.
The nine elements do not operate independently; their value emerges through the relationships between them.
AL HASSAN MODELIntegrated Management& Operating Framework
01Organizational StructureClarity of roles, relationships and responsibilities.
02ProcessesHow work moves from beginning to end.
03TouchpointsWhere work, information, decisions and responsibilities move between parties.04Coordination & Interaction RulesHow departments and stakeholders work with one another.
05Operations Management CenterCentral operational visibility, follow-up, deviations and escalation.06Documentation & Data FlowHow documents and information move from origin to destination.
07Performance IndicatorsHow performance is measured and deviations are identified.
08Decision-Making & EscalationWho decides, when escalation is required, and how decisions reach execution.
09Continuous ImprovementTurning issues and observations into continuous development.
